We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really liked the watch, everything works, the application in the Russian language, the mechanism for adjusting the bracelet in the kit
Delivery-3 weeks. Great watch. With medium settings, keep five days. Vibrate during call with caller indication. Also vibrate with other configured messages. It is very easy to choose the size of the strap with the included device.
The clock reached Chuvashia in a month. With the clock came a device for shortening the bracelet. The program downloaded on the scanned barcode, it seems that everything is clear, but for now I master. Pulse, pressure measures, sleep also showed, but not exactly, did not show that at night had to get up and about half an hour awake, the clock showed a strong sleep. Full information probably in a month will appear.
Smartwach cute, all meet your features
Is sliczny and easy to use!!! I have hopes with long will expeditiously
Very good quality complete set for skracania bangles. I as a gift got przywieszkę miśka in gratisie. All features checked and running damage that Niema language Polish. Service very intuitive simple and czytelna.
I wanted my watch so much I love it as everything was wrong so fast delivery definitely recommend to everyone to the store very much.
Very fast shipment to UK, took about a week to receive goods. Looks really good, haven’t checked accuracy yet. Has long bracelet so good for ladies with bigger wrists, can be adjusted to smaller with tools provided
Thank you store! The order came quickly and safely. The seller put not a big but nice gift, the keychain it on the first photo. The clock immediately turned on, the battery charge is 60%. Especially surprised by the magnetic charging, just brought to the clock and she joined (on the body you can see. Two contact points. The package includes a device for pressing the axes of the links of the bracelet for the possibility of shortening it ..
The Watch is amazing elegant and its has many functions, also its smooth touch, applications is easy to use. Shipping is fast only 18 days I will order another one