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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery 12 days. Quality is not bad for this money is excellent. How much they do not test. Recommend. Thank you.
The external speakers are bad.l did not enjoy the product.
Came quickly within 3 weeks of ordering, Well packed in box.Easy to use and sink up.I hear everything clearly however the people I talk with complain that it sounds like I am in a tin can and lots of echo.
Delivery was fast. The speaker is exceptionally good, you don't need to fix the ear bud. microphone is good too, though it should have been clearer if it has more than just one microphone. the battery last more than a day depending on usages. very light weight and hide behind shirt collar. I will upload more details as we go.
The product is good. But the store didn't protect the box. Which came in damaged.
It's the third one I buy, excellent sound, very light and comfortable
Good speaker. I took it for pokatushek on the bike. Sound is quite enough for a bike. It remains only more Toller to configure with Viper Android эквалайзера. I will do the adjustment. In general, I am very pleased with the purchase. Thank you for your cooperation!
Excellent
Exact description, excellent sound, light, immediate connection
Cool Bluetooth, you can listen and without headphones and with them, the sound is wonderful, loud and clean. The store did what you say, it would be possible to put 10 stars that would put. I advise the seller, thank you!!!