We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product which works just fine. The onnly isue for now is that its speaks only in chinese which is little strange. Everything else is just perfect
According to the description! Is good quality! The sound is better when used the micro SD card! Found the sound with bluetooth low too. But worth it!
Perfect! 100%! Thank you so much!
Sent quickly, came quickly. The device is fully working. Seller recommend.
Everything works, it is adjusted easily. Super, recommended
Everything is fine! Good price and quality! Advise!
Excellent
The second I order for another different car, it works great.
It's the third one I ask to recommend.
Came in two weeks, the description is accurate, works on hurray
In appearance, everything is fine, i took not myself, it came super quickly, i recommend the store
Nice product great price well packed received in a good manner
It is an excellent product and is identical to the description and image I recommend buying it and recommend dealing with the store
I am happy with the purchase, it came days for 15 On the post box suffered of course, but the transmitter itself is intact, it works well if from a flash drive to listen-the quality is not worse than the usual radio. Bluetooth works well, only here the sound quality is a little worse and the sound itself is quieter.
Awesome product. Arrived in two weeks and works perfectly with clear sound. I recommend
Good received in good condition and meet my expectations thank you
delivery was excellent. it came in less than 2weeks to Nigeria. will try it out.
...very perfect. ...sound production is outstanding.
very good quality