SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jezirah (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jezirah.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All as in the description, the product is generally satisfied, the compressor is small light nice to hold in your hands, but there are small jambs, for example: the bag for the compressor at all, not only that the usual rag, so on the side seams it broke, the second moment at the first connection of the slag pumping to the compressor suffered sealing silicone rings, Looks like there are sharp faces in the landing nest that cut them. In the work did not check, but I'm afraid sealing rings will have to change. But the store at the packing saves, the boxes came crumpled, hello to our mail. Overall satisfied. I recommend. The parcel was 3 weeks in Vladivostok.
It came quickly, packed branded. In the work did not try, made of a material pleasant to the touch.
Good compressor, good quality. No instructions,-not yet figured out how to turn on. Without battery, only from the cigarette lighter.
I approved it as it came. Haven't tried yet. I got it complete. Small as size can't take up much space.
Very well packaged, it comes with everything pointed out, I haven't tried it yet but I'll leave. Additional comments, looks heavy but is very light, I don't trust the hose much because one piece moves, but all right, it comes with carrying bag, I love the way everything comes in box. Excellent baseus shop
fast shipping and fast delivery good product and good quality recommend store
The hose is made of fabric braid, dense, while it bends well. On the one hand, the adapter with a latch for connecting to the wheel, on the second hand a special fitting for connecting to the device. Inserted tight to fix the hose in the compressor need to turn the adapter to the right. To do this is quite difficult, on the sides are two plastic burrs that fix the hose, it is best to insert once and no longer touch. Tires 205/55 R16, recommended pressure 2,2-2.4 bar, turn off on 2.55 bar, lower pressure will not automatically turn off. Not enough display to control the pressure. Looks cool, small, compact, high-quality body, inflates for 160 sec to 2.5 bar, does not heat, but noisy. For such money, I'm completely satisfied. Cable cigarette lighter 3.5 meters. Hose 55 cm.
the product was great,10/10 for product design,but lacks some basic functionality like no pressure readings after filling the tyre that's quite annoying, Material used in hose pipe that connects the machine to car Tyre valve is very flimsy,I tried informing the issue to the store so that I can get replacement of that particular hose but sellers response was very unhelpful so I had to raise a dispute.....I got some partial refund but that will not solve my problem,I requested the seller that I don't want any refund I just wanted that hose pipe to be replaced but all my efforts were in vain.....in total the product and seller didn't matched my expectations
Very compact, in length less than my phone. Shakes well, quickly. But the mounting of the hose to the body is poorly thought out, often falls off when the horse with the wheel.
Besaus is beseus. Always perfect. Tested on car tyre. It reached 2.5 atmosphere and than led turns green and unit stops. Not tested on SUV. I got no need to contact store. Recommended item and seller.