We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The watch is beautiful, nothing to envy a Seiko or a citizen. The shipment arrived very fast and the package included the tool to remove links from the strap and gift a screen protector. Very happy with the purchase. Highly recommended product and store. Thank you
Great watch. The parcel arrived on time. A nice bonus was the device for adjusting the bracelet. Happy as an elephant.
The wach is great. Original quality. Normal delivery to Sofia about a month. Package was in great condition. Inside of the box there was a glass protector for the wach - 2 pieces and very helpful thing that you can adjust your wach with the size of your hand very easily. Thank you, I recomend this store and the product.
Chic watch! Fast shipping. A handsome man!
Fast shipping, kindly store, great item, just perfect shop!
It is very beautiful. It fit my wrist perfect,no need to adjust the strap. Being my first Casio, i am happy with the feel, and look, and I expect this to hold accurate time, since it is of a quality brand. It came in a standard edifice box, with all papers you need. Fine watch.
The parcel reached domodedovo in 20 days, packed carefully. I am very pleased with the purchase!
Fast shipping and thank god no problem at customs, i didn't get to pay taxes as this type of product is commonly always held in customs. Good quality I am 100% satisfied with the purchase I appreciate the tool to adjust the size of the watch bracelet.