We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Got it! 2 months there was a parcel. I liked everything, light, warm. there is a little smell, but it's weathered
Fast shipping and beautiful, so nice thank you store
Piękne. Cieołe. Miękka podeszwa. Rozmiarówka zgodna z tabela.
Boots are good. Approached the size of a little with a margin. Delivery just under a month
Everything is super fast, communication, product! quality is excellent! I recommend
Super on foot 16.5 cm took 26 size with small stock
Very cool and cool shoes. They look stylish on the leg. Let's see how they will be in the sock. The sole is soft, bends. The size table is fully consistent.
The arc of the Garry boots! Tees smell of rubber pidoshva. Good speckling. Clogged glue NEMA. Reviews shvidka. 14.11, negative, 2.12. I recommend!
Delivery time to Yaroslavl: 9 days to the cash register store Pyaterochka near, very quickly sent Packing: thin package, wrapped in cellophane, inside is full, nothing is broken and not damaged Compliance with the dimensional grid: Corresponds Parameters: 24 size per foot 17 cm Price: 889 rubles Seams: smooth, no thread Material quality: stated leather, looks like split, nose and sides are protected, rubberized, from the inside is artificial fur Accessories: zipper on the side from the inside, instead of laces elastic-it is convenient to wear Impression: good shoes, warm. Now Peter wears shoes 24 sizes, leg 15-15,5. I wanted to take 25 for the spring, but these were the smallest. Let's see how the leg grows. Quality/price ratio worthy Recommend
Super happy a good quality sent and received very quickly I recommend. Shoes no laces it's a super practical elastic for kids
Very pretty, just like they're in the picture. They seem strong.
Excellent shoes for such money. The insole is glued, but climbed inside and the insole is somewhere 16 cm. My son's leg is 15,3, I have a smooth finger in there, with a thick toe will be OK. This is certainly not winter winter. But if there will be the same winter as last year in Moscow, then the same))) and the main plus of these shoes is a slotted cape!!!! Came mega quickly!) less than 2 weeks
Delight, thank you all for the feedback. To Moscow 7 days to the post office!!! According to the size table, they are small in size. In the photo, the insole is measuring 27 sizes. Tactile nice. Really very flexible outsole. First successful shoes with Ali.
The order came very quickly, about two weeks, the quality is super, very beautiful and neat shoes! On the cold autumn the most it!! Size fits
Very fast delivery to Moscow, just a week. Quality is good, look great, the child is happy.
Very good quality warm shoes! The main lacing on the elastic band does not need to be tied! I would like a little higher, but I think for our winter enough
Shipping is super fast. Ordered 08.09. The mail was already 17.09. Corresponds to the picture, rubberized nose, inside a warm lining, laces as rubber bands, rather decorative, since there is a zipper on the side, which is convenient for the child. At the foot of 16,5-17 cm ordered 28 size, a little for growth, but I always take this, for two seasons.
It arrived after around 40 days, it looks good and warmy. Size 29 have 1/2 cm empty space for 5 1/2 yeats old boy
Shoes are good, but not the same size with the grid, ordered 30 written 19.5 in fact 20.5 cm.
Ботиночки отличные. Если это и не натуральная кожа, то очень похоже. Цвет, как на фото. Утепление - искусственный мех. Заказала размер 33, по размерной сетке это 21,5см но по факту 20,5см. Продавец сразу предупредил, брать на размер больше. Вобщем я довольна, прекрасные ботинки за такие деньги. Заказ пришёл в Москву за 10 дней.