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Product Details
Customer Reviews (19)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jezirah (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jezirah.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (19)
Average Rating:
5 out of 5
5 out of 5
5 stars (19)
4 stars (0)
3 stars (0)
2 stars (0)
1 star (0)
I like them. They are worth the price and the quality isn’t too bad. I’d recommend them.
how is it in the photo
Better to order 1 size bigger
Thank you!
See well super and the price is excellent, I recommend them 100%.
Nice product but size 46 is running small for me
The men's shoes look exactly like the photo - no surprises. The shoes are light, comfortable, and pleasant to wear. The size fits perfectly.
Ottime,direi
I was surprised by the fast delivery. The quality is not excellent due to the thin material and light sneakers, but considering the price, it can be considered of good quality. It's great for wearing comfortably.
Very beautiful as shown in the images
Very good quality and look but you must remember to order always 1 size biger always because ut was a little bit smaller for eu size but really satisfied for the quality and price
Beautiful pair of white sneakers with gray stripes, lightweight.
Very good shoes, I highly recommend them for the value, price, and comfort shown in the product!
Very beautiful and good quality, what comes is a bit short.
The product is good, the quality is better than expected If you change the sole, it's expensive. The product is good, the quality is better than expected If you change the sole, it's expensive. The product is good, the quality is better than expected If you change the sole, it's expensive.
I received it well. I sold it a lot. I received it well. I sold it a lot. I received it well. I did a lot. I did a lot. I did a lot. I did a lot. I did a lot. I did a lot. I did a lot. I did a lot. I did a lot. I did a lot. Please sell a lot.
nice, the size fits
Great.
These were too narrow and small. Fairly nice for indoor use, but would not last a season of wear before shredding. Good value for money, spend your money wisely!