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Product Details
Customer Reviews (20)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jezirah (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jezirah.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (20)
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5 stars (20)
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The powerbank is really good quality, it’s small and lightweight It is convenient to carry it in pocket. Capacity corresponds to the declared.
Delivery is fast, tracked. Good believe bank, its function performs.
Good power bank. The capacity is close to the declared, charges 2 times the phone. Rough. Conveniently lies in the hand. Recommend.
получил заказ в спб за 5 дней, доставили курьером, вроде работает, вход - микро USB, выхода два: 1А и 2,1А, есть диодный индикатор заряда (4 диода)
I have not used it yet, but it seems that everything has come well charged
Fast delivery, ordered April 10 from Russia, the courier delivered today in the morning, generally satisfied, packed perfectly and looks very nice
Out of 4, one came a jamb. But the store did get the money back.
The goods are quality, fully consistent with the description. Delivery is fast, packing is reliable. Recommended store and his chic shop of the best goods.
I drove the parcel for a long time, 2 months. But in the end, everything came intact. Thank you!
It's like a good powerbank. Looks good, pleasant to the touch. Arrived charged about 70%. Charges and himself charges quickly, but it is heated (not to hot, but becomes palpably warm). Delivery is very fast.
Goods received. Everything is well packed. Charged half. Went very long, almost 3 months.
The goods are not bad, but went a long time, already opened a dispute, but the store asked to close, as he said that the goods are delayed not by his fault, shorter, if then forward!!!)
Заказал первый раз и всё было отлично работает до сих пор, но когда заказал ещё один он приехал со вздутым аккумулятором, но что радует продавец сразу вернул деньги, т.к. это случайно что товар с дефектом я не держу зла на продавца, он же не виновен.
A good portable battery, it itself charges, the device charges, the ports are "tight" enough. To the Kemerovo region went about 2 months because of the new year. The store is sociable, explained that the reason for the delay in customs
2612.20 received 5.02.21. packed perfectly not crumpled... I'm happy to work. I recommend it to the store.
It came in three days, corresponds to the description. Immediately began to use and charged two phones Redmi 6 and Honor 9. While I'm happy, I'll complement if there are problems.
Shipping was so fast.
The bank itself works normally, from the minuses of a long delivery of 65 days, the box was damaged, the packing is not reliable, mixed in places of exits 1 a and 2.1,
waited more than 2 months, but I got it and satisfied
Inexpensive reliable paverbank! Thank you to the store) the box came crumpled.