We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice dress. Birthday gift! It's hard to iron or steam, but perhaps...
Очень быстрая отправка и доставка! Платье хорошего качества, соответствует описанию. Спасибо!
Good quality, I arrive very fast, the size is very fair. Very good product
The dress came quickly, as in the picture, the quality is normal, but very fragile, the mesh is thin and weak, but sewn neatly. I ordered a larger size, guessed. Height 120 cm
one of the best product....i definately recommend it
The dress is excellent. There was no thread and smell. The child is happy. it came very quickly, in 10 days.
Beautiful products With all your accessories
It came very quickly thank you very much! The dress is very beautiful! Here the pigtail would work out constantly and the train is too long, for a super photo shoot, but in the kindergarten for the new year or the holiday will get confused! The size is straight here we are now super, we are 5,5 years old growth 110, on a dress 130, by the new year probably will not be enough, it was necessary to take to take Thank you very much for such beauty!
Получила в Питер быстро( за две недели).Платьтье и аксессуары соответствуют описанию. Возможно дополню позже фото на ребёнке 4,5 года
All as in the photo. Thank you, my daughter is happy.
The dress is super! I did not expect that it would be so cool. Does not go to any comparison with what they sell in H & M.
Very cool quality! Size took a little bit of stock, in principle, normal! The daughter is delighted! The cat is hunting for a train. The only negative rhinestones are large immediately fall off
Beautiful and perfect size. Great material.
My daughter is very satisfied) in the kit there was all that was ordered! Packed well, all whole
Delivery came in 14 days. The dress is happy. For 4 years 104-110 took 5 Size. dress just
Excellent same as in the photo
Dress class. Quality as expected. The size has not yet been measured by the daughter.
Good quality. Came very quickly, in 9 days after the order.
Very well the size corresponds well
Nice dress. Quickly came