We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good bag! in the wallet found 1 yuan, thank you very much to the store and good luck in business!
The bag really liked, the color is chic, the quality is at altitude. Delivery is very fast. Thank you store.
Everything came, everything is smooth, packed well. No complaints. Recommend
The bag is cool, I liked it very much
Impeccable and beautiful. The quality is at the rendezvous, the finishes are very well done and sending fast and neat. I recommend +++++! Exactly as in the picture.
Получил очередную посылку. Сумка меня порадовала. Размеры практически совпадают с заявлеными. Большая свободная, вместительная. Разделена на два отдельных отсека. Внутри первого есть внутриний корман на замке, да и он самый вместительный. Передний карман глубокий, закрывается лямками на магнитах. Ремень с удобной регулировкой. Но немного ускават, из за этого переодически перекручивается, но это не критично. Это первая моя сумка которая пришла вообще не мятая, внутри два пакета с китайским воздухом. В подарок продавец положил две маски запечатанных в отдельные пакеты. Мелочь а приятно. Цвет смотрится отлично. Материал искусственная кожа, но отличная. Прошлая моя сумка из токовоже материала прожила 3 года. Пользовался каждый день зима, лето, рыбалка, грибы всегда со мной была. Так что сумка отличная брать можно смело.
Order came quickly. Corresponds to the description completely. I'm happy with the purchase.
Good bag quickly received satisfied with the purchase
Very cool and roomy bag! Quality at altitude. I 've been walking for a month, perfect. Long chose the best option for its details and finally found what you need! I like it very much, the producer respect, lightning delivery)
As shown in the picture and genuine leather
Ohrenny bag, comfortable, roomy, quality materials, fast delivery. Do not doubt take.
I recommend these store 100% fastest shipping ever, nice quality. Bag meet description. Seller deserves anything more than 5 star. Thanks
Corresponds to the description, i recommend. Plus gift-bluetooth headset. Just class.
Everything is super! Delivery to moscow is 20 days, track from the beginning is not tracked, but the store at my request settled everything, the parcel came faster than the specified time! The product fully corresponds to the description and is very high quality (light weight, locks are good, stitched perfectly, the smell quickly disappeared). Product and seller highly recommend!!!
The bag is of good quality, the purchase is satisfied, the delivery is very fast, came somewhere in a week, the store put a bluetooth headset as a gift.
Beautiful bag, for men, can also serve for women, exactly as in the photo of the site, very practical, light leather and, and beautiful
Sensational bag. Such as the picture. A lot of pockets, compartments, regilulowany strap. Recommend. Husband is with her satisfied.
It's really nice with a very soft touch. Wine very well packed and it is totally as explained on the page. I liked it very much.