SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jezirah (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jezirah.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hello The watch is super The display is super All in Good
Arrived before time am very happy thanks %
Bu kadar iyi bir saat beklemiyordum. Beklentimin üzerinde. Rahatlıkla telefon geldiğinde konuşabiliyorum, kargo tertemiz geldi. Tebrik ediyorum.
The watch is good for its price. a decent look, the optimal diameter and thickness even for a thin wrist (not a TV) at the sensor, a good response even if in dust or water. (checked with wet hands) there is a speaker such as a mini column when working with a phone player (enough to hear the speaker's speech.) brightness is adjusted buttons are duplicated. Attachment link Which you need to download in the instructions. (The app is honestly so-so. The choice of exhibitions was sad. There is a pair of standard that is not ashamed to put, and the rest of the trash.) the clock itself has been well tested (I do not recommend to pour water on them. The battery pleased the long-playing. 4 days with conversations through the clock keeps yet...)
I order the first time from this store, came in a purge packaging, everything is whole, the goods came in 10 days, we will test! Later I will add a review!
Only got until the job checked. If I write anything. Got there quickly.
Once arrived in my box to the letter for 2 weeks and very nice watch. Thank you store
Very beautiful watch and very fast shipping to belgium she looks like a g-shock i know now who is calling me when I'm on my motorbike. thank you
The watch is super, that's only could not adjust and remove the conversation from the clock
I received the watch in the normal time frame, about 3 weeks. It was packed very well but when I open the box it looked like the inside was torn and the watch was below. You can see in the pictures? Don't think it happened during shipping and looks like it was a return from a shop in Dublin, Ireland. But all was well upon inspection! My first smart watch and I haven't played with it yet... just charged it. I'll follow up after messing around with it. Overall, first impressions are that it's well-made, it turns on () and has a BIG strap to fit my 8.5"-9.0" wrists. Depends if I had my Wheaties yet or not My Amazfit GTR 47MM will be arriving soon and I curious how they compare. This was a bargain for $37! *Didn't communicate with store
Excellent very nice, very good finishes, very happy
It looks pretty good easy the menu just need to test battery life
Great watch. .. Works very well. Quality price nothing to say. .. I'm very happy. Thank you again
Everything came, looked like in the description and on the video. With an iPhone does not work well, calls and notification to the watch do not come. Very sorry!
A very good quality and robust smart watch
After 2 days of use, ready to say with confidence, the battery at full load keeps confidently, it is obvious that between charging 5-7 days, pressure and pulse rates are very close well keep the connection with the phone, in general very worthy of inexpensive. Recommend. Large minus the absence of beautiful and comfortable dials
Used 2 days, the watch did not disappoint me. Battery life is really better than previous hours.
I find it a good watch for the price, everything that incorporates works well! Calls, screen, sound, sensors.
Buy this watch to test and compare it to my Apple watch. Both watches have large screens and can support custom spheres. It is worth mentioning that the K28H is still a dynamic dial and has three buttons on the side. The top button can control the watch to the page, the central button can control the on and off of the watch, the bottom button can control the watch to the bottom page, the three buttons can recommended LEMFO, recommended K28H
Very complete and very good choice to be communicated all day and attend to work. It meets the characteristics of the store. Very satisfied. The most special thing is the three buttons on your side, all of which work very well