SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jezirah (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jezirah.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Watch works positively and smoothly giving the feel of a quality product. Software s easy to install and connect, Did not get a recharge cable with the device and this was disappointing. Worth the price paid and overall, I would recommend this product.
It is a quality watch, for now I have a day with it, it works as described, the bracelet fits any wrist, I recommend the seller
Works. Blood pressure measurement is still correct, how is it? App is very good.
Not bad hours for your money. App works pretty well. counts steps (rather movements). pressure, body temperature, blood oxygen. Through Bluetooth, notifications from vatsapp, calls, etc. D. The battery holds for the second day. silicone bracelet, no allergies. Price-quality is good. beautiful screen colors. You can set the photo on the watch screen saver.
Watch is accurate & function is great - keep track of my blood pressure accurately
Great. The app does not work with wifi, all the options it has work with mobile data. (for example, change the mask) The battery lasts a long time!
Wonderful! Beautiful, neat and super works! I love him!
All Super thank you
Watch conform to seller's description, beautiful, soft and well made. I highly recommend it.
This Smart bracelet is perfect, it adapts well to the wrist, has a beautiful Oled display, is light and does not feel the least in the arm! Highly recommended
The article works well. The QR code for the app does not work, you have to download the app manually via the Play Store, but it is not a problem.
It looks very nice, nice presentation arrived within the time frame indicated to Chile,
I love this watch This is the second one I buy. The first one is still working reg. all data collection but screen light got damaged after abt half a year of use. The watch is easy to use, have nice and easy to use app. Small so I have it on 24/7 connects easily with my phone Gives me all relevant data like sleep hrs, steps/distances, heart beat, bp Thanks
good, but it's a cheap band, not a good menu, cos you need to scroll whole menu from start to bottom... even when you want to look at the time...
good
A Monster for his penny! A Monster for his penny! Beautiful watch for your money! Children for their penny! Great watch for your money! Lungs at the vicoristan. The temperature is not accurate, and from the frequency of the cornering rhythms, that print is exactly the same for the small vidhilennam. There is a little shedding of the story about the dzviniki and the House, the buvai, don't come back to the House, the godinnik and the phone, the ale on that is not the beast of the Vagu, the enemy is not a small part.
Not a watch, but a pleasure
It arrived well and for the price it is an excellent purchase, the only thing is that it cannot be handled well, but that does not matter what I want it for, it also feels good quality.
I like this watch
it's more than I have expected. it has more features. Overall it's a great watch. It came in 6 Days, very reliable Seller.