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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The watch is very beautiful, shipment delayed due to the world crisis i had great communication with the store until I got my parcel. I will order more from this seller
Excellent store, everything as described, the blue color is darker. Beautiful.
Arrived very beautiful, arrived fast.
The watch is just a bomb all as in the description, stylish, beautiful and brutal!!! The store of an excellent watch came very quickly did not even expect thank you! Everything works fine all the dials, the clock justified all my expectations I am very pleased and glad to have the clock and the seller!!!
All OK, missed the bracelet which saw that too buyers received and I not, but the purchase this all ok as advertised.
Just perfect, only have this to say! Bought 2 and both come with high quality, safety and quickly. Better than I expected!
Very nice store, very good the watches, are relatively heavy, compared with a original known nationally and is heavier, and another is a brand since 1983. Recommend.
Excellent watches, look more expensive than they cost. Stylish, beautiful. In the kit there were watches, a guarantee, still gave a small gift, which is very nice. I wanted to refer to the minuses that for a very long time I tried to shorten the link. But this is a plus, because they keep in a metal bracelet Oh as reliably believe my broken needle. The store is good, I recommend.
Got it right, fast shipping. Watch great quality and beautiful!
Unfortunately defective.... Bad hands positioned not giving precision stopwatch
Very good product quality, all okay. Came well packaged and arrived in Sorocaba-SP in 16 days. Plus all came a bracelet together. Toast unexpected KKK
Arrived twenty days well ahead of schedule well packed watch very beautiful and working perfectly
Arrived like I chose, very beautiful, arrived on time, watch perfect
The clock is cool, but it took a long time to disconnect the links. Very tight pull out sticks. And so everything is cool. Everything works and looks good.
The watch is rugged, has a good finish, is more heavy than I had imagined. The Chronograph works perfectly. The only problem I found was to shorten the bracelet, the pin holding links are very hard to take. But overall is a great watch.
Very beautiful watch Arrived ahead of schedule very well packed Seller is Congratulations Recommend.
excelente produdo e chegou antes do prazo gostei do adendimento do vendendor veio bem embalado
relógio de excelente qualidade, muito mais que eu esperava, material de qualidade, todos os botões funcionais e chegou em 20 dias. Perfeito
Ele é perfeito !!! Levou apenas, aqui para Salvador-BA, 1 mês e 10 dias !! Estou satisfeita !!!! obs: presente para o meu namorado
Lindo, perfeito, só precisa trocar a bateria, mais fora isso não é problema.