We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered 04.03.2020, delivered 25.03.2020 very fast. Package is very good! Product works outstanding, there is also a little light in the stick. I bought the metal version. Remote control even works with video function . Stick stands very steady on its feet. I buy again from this buyer! Thank you!
The length of the tripod in the assembled state is 30 cm, in the spread of 170 cm, the distance between the legs is 42 cm, the weight of the tripod is 517 gr. The body of the tripod, retractable links and legs are made of metal, looks very high quality and massive. The phone mount and stabilizer handle are made of plastic. The phone can be rotated by 360 gr. Stabilizer handle Lock No. The remote is attached only to the handle of the stabilizer, if you shoot as a selfie stick, then the remote should be held in your hand. Remote and flashlight can be charged by micro USB. The flashlight is designed only for selfie camera, has three levels of brightness, flashing mode and SOS flashing mode, long distance it is useless. Of the shortcomings of the tripod with such a long, it is a little staggering and the photos are not clear, it is necessary to wait for him to calm down, and if there is a breeze then he talks.
Very satisfied, great product, good material, the shipping was very slow, but worth it
Haven't tried product
I love how fast I get. The packaging very good. I love the design I have to load the battery to rehearse it later I will leave new comments on how it works. The one I bought was the 1.6m I thought hiba was coming with the remote but it wasn't like that at the last picture looks how long my height is is 1.67 cm high so for my perfect for my videos.
After receiving stabilizer, weekend specially went to try, take out of the video effect is really good, with their own manual shooting is very different, but also save effort. Other needs to be slowly run-in, holding the stabilizer to shoot the first short video, particularly happy, stabilizer weight is also light, easy to carry. It's only about 20 cm long. And a nice flannelette storage bag,
The workmanship of the product is good, and the overall use is also very convenient. On the plane also unlock the hidden function card on the phone on the shaft, insert the seat back pocket, adjust to the appropriate height, comfortable after two hours, so great
this Selfie stick have a good quality,and good stability, I like it