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Product Details
Customer Reviews (19)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jezirah (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jezirah.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (19)
Average Rating:
5 out of 5
5 out of 5
5 stars (19)
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Sandals are super. At the foot of 25 cm, took rosemir 39. Welcome. Material-dermantin. View Designer. In the nose did not test.
Packing good but can better delivery fast store recommend
Amazing shoes. Dream shoes!!! Cool color. Convenient shoe is all wonderful. The size corresponds to the size grid. Shoes for narrow or medium fullness leg. Thank you store! Everyone is happy!!!
Shoes of excellent quality. comfortable. The store is very responsive, helped in tracking the parcel. Recommend.
Shoes made of quality leatherette. The shoes are packed in a blown bag, came without damage. On my 37 r-r sat back to back. It was possible to safely Order 38 RR. Thank you store.
Delivery to Latvia is exactly a month. My foot is 22. 5 cm. The smallest size is 23. I thought it would be big. They were. Comfortable. The color is beautiful, corresponds to the photos of the store. Interesting model. I like everything, thank you. Advise.
They're gorgeous! Excellent quality and looks expensive, as in the photo and even better!
Received in the USA within 2 weeks. Very soft real leather. The heel is covered in the same leather as the shoe top. Guess that the model will fit for a narrow and a medium-narrow foot.
Thanks for the fast delivery, the shoes are comfortable, the size approached
Wow!!! Oooochen cool shoes!!! Madly satisfied!!! Comfortable, the heel is not felt at all. Packed were so-that barely released from the package))) delivery is fast, the track was tracked. In general, super!
Размер 40 подошёл на ногу 25 см. На широкую ногу не подойдёт. У меня на ноге выпирает косточка, в этих босоножках её не чувствуется.
The shoes are the same as the photo and very comfortable. I asked for 39 and they were accurate, maybe one size could be asked, it's better to take the foot well. They didn't delay arriving, it was sooner than I expected. I recommend.
They're special. And well done. Very happy. Thank you very much
Love them , worth every penny
The shoe is beautiful and the details are fine but the beige color actually I think it is open from the cockroach
I like the size in size I have 38 size and there is (24,5 cm) a leg. They sat perfectly, the quality at altitude. I think that not the skin is a substitute but good. Expensive of course, apparently for quality we pay. In Celo I recommend.
Packed very well, came somewhere in days 16. Slightly lighter than in the picture. At 38,5-39 came up, but I think a little carried and will be too big
I wear 35, the leg is narrow, I sat back to back, like I like new shoes, I need to put on a house. If the foot is wide, it will be problematic to put on. When walking comfortably, I really liked it! Packed Super,, store recommend
A little small. On a full 39 took 40. It's good that I fit in. Delivery is very long. 2 times wrote to the store. He answered politely and the miracle-they found themselves! I hope that the shoes will stretch. Very high quality. Take a bigger size!