We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good tablet, as described, arrived quickly
Very happy with this tablet it is great and educational perfect to use it with my children small-bit sound is not at the top of the quality but I recommend for the price
I loved the tablet, it is perfect for the little ones, easy to use and with parental control option! I bought it to give to my nephew, I'm sure he'll love it! I recommend it a lot. I have received it in a week and the package is well protected.
מצויין. support Hebrew bomb. Israel. don't take us socket not suitable country. store top came within one week
the kid is in love with it ❤️❤️❤️ elle est bien emballé arrivée en Algérie rapidement
Just as seen in the photo, it beautiful and works perfectly fine. My daughter loves it
I loved it, so did my daughters. It is large, functional, easy handling and has already come with half the battery. At first I have nothing to complain about, let's see as the days go by.
Nice laptop for kids, please need to have higher version of Android and increase ROM space
The package arrived safely to me. Everything is in line with the order. Product consistent with photo and description. I am happy with the purchase. I definitely recommend the product and the store. Nice contact, fast delivery. I bought thanks to the Aliexpress group cheap on Facebook.
sent super quickly and it is far better then expected. Hebrew supported. i reccomend this store.
For a child is great, but the screen is not very good, camera is orrivel KKK and latches a little on games with more graphics, but as I said, for a child it's great
Frankly good product I will buy another because my nephew and super happy
Thank you!! You sent me a plug for Japan! It is a very kind shop. Everything was perfect. Thank you!!
Excellent Product, arrived in-10 days, very good packaging, works perfectly
Very fast shipping nice one I really recommend and appreciate
Tablet well secured. Fast shipping
I placed the order on March 23 scheduled to arrive on April 5 but it happens on March 30And the cool thing is I loved it before my daughter saw this and I also wanted to place the order for my son but the item is breaking
Delivery was super fast, works perfectly
Products very good Super fast delivery in less than a week arrived
Very good product very happy My grandson will be delighted