Color: red, black, silver
Size: foot length + 1cm = inner length
Color: red, black, silver
Size: foot length + 1cm = inner length
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
parfait
delivery was fast. Product as described
The goods came quickly. The shoes are very beautiful, soft. It is a pity only that they are small in size. And so they are cool) I recommend)
Классные, ходим в садик. Все нравится
very good and tha size is true
Very cool shoes! For my price just a super bomb) now I want more pairs of five)) there is no smell, there is a little glue on the sole, but not at all critical. The child is delighted, mom too) delivered quickly.
The shoes are excellent, we approached the size of the TC according to the reviews immediately read that they are small. We carry 28 took 30 everything is fine. the quality is good, everything is glued, nowhere superfluous sticks out. Came quickly, surprised the delivery by courier to the house, for this a separate respect.
Very beautiful and beautiful N pictures and fast delivery
accurate and good communication with store.. thank you.
Very cute exact shoes to post
beautiful and super fast delivery
Thank you very much for the store just like the picture and fast fast shipping
I chose the size according to the instructions, just, the quality is satisfied
Very steep shoes, straight unexpected even for such a price, the daughter is delighted with the full mom, too
Very nice and very good quality, just not the size
They're very cute just like in the picture, they arrived very fast
nice shoes,looks exactly the same in the image
Look like in the picture. It's fast.
Very beautiful look luxury
The shoes are delicious. Light, soft. The child really liked-they put on at home and does not want to shoot in any. In size malomerki! Look, on the photo-on the sole of 29 r-r on 19.5 cm, in fact, even on the sole there is no and 18. On the insole inside approximately 17 cm. On the leg 16,2 the village is excellent. With a small margin at the same time do not fall off, comfortable. Special thanks to the store for prompt delivery. According to the plan was the beginning of November Delivery (month), there were fears that Dr will not have time and asked to send early. Came in less than 10 days! And these delightful shoes are already decorated with the daughters of the legs.