We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery is fast, everything corresponds to the description. Really works, only it was necessary to order several sets of Velcro at once. I'll finish it.
Excellent thing, and for such a price in general a bomb. The parcel went slowly. But I recommend it. Especially the suction cups are very excellent for the back. Originally took for the neck, but in the end for the back generally good quality
It's OK. Delivery "city" three types.
Item ordered on February 20 received on March 16 by mail all came in one large package track parcel number was not tracked but all came perfectly to the store five stars I recommend photos later.
Excellent!
I like it very much
Я не знаю, как это работает. Но эффект появился после 3 сеанса. Намного легче, шея стала поворачиваться, честно я не верила, сеанс длится -5 мин, потом автоматически выключается. Рекомендую. С продавцом не общалась
отличный массажёр ,все работает. напоминает электрофорез , просто незаменимая вещь для людей работающих за компьютером. работает от двух микропальчиковых батареек. рекомендую
заказал 23.02.21. заказ пришёл быстро.за 16 суток. в мягкой упаковке. сразу проверили. всё работает. довольны выбором.
Delivery is fast, packed of course so-so, but everything is whole and working, the massager itself liked, 6 vibration modes and something similar to electrophoresis, it works on from on will help from pain, will show time, thank you very much to the store!
Come quickly. The whole thing. Works. Thank you very much to the store. Recommend. I'll order another mother.
Very good Massager. works properly. Delivery is very fast, about two weeks. Now I will wait for the results. thanks to the store for the good work. I recommend.
Спасибо проверил работает продавца рекомендую
It came quickly, packed in a navel, without a box, everything is whole. I took it as a gift, we will check, I will add a review. Seller recommend.
Delivery to Orel 20 days. Works, really beats.
Massager received thank you, very good store, fast delivery by new mail, order made 02.02.2021G. Got in the mail office 17.02.2021G. Put AAA batteries checked everything works. I certainly haven't figured it out yet, but the first feeling is cool. The device itself dressed on the neck, two stickers on both shoulders. The work begins with a small tingling current, passes a little time and in the area of the shoulders of the shoulders begin to jump. Let's see what the effect will be in the future will show time. For this money, the device is not bad. All successful purchases and good mood.
I LOVE HOW QUICK IT ARRIVED TO ME. in 12 days!! So fast. I order 10 extra gel patches and all came with it. And I inserted the batteries and turned it on. I have to watch instruction on youtube coz the paper instruction is a bit hard to understan.
The order has not yet tried when I try to write how the store works fast delivery sociable well
What a separate thing, works such as in the explanation. But wonder if it right is for you… Delivery time en about 1 month.
A good device, everything works, as stated. The massage is pleasant, and in some mode very intensive, directly such hammers. Since I already took other pulsed massager-I think it's effective. The form is what you need, which is not enough in others. Well wrapped around the neck, Velcro holds, but, of course, I will later take stock).