Before order, pls read it carefully, thank you very much!!

1. In the phone language settings, maybe there only shows English and Chinese languages, but you can add other languages by yourself. If you don’t know how to add your language, pls contact me to get guide.Thank you!

2. PHONE INFO is an app which download from play store, it is not Samsung official app, so, some results like “battery charged cycles”, “Color” etc are not correct, we DO NOT accept dispute because of PHONE INFO results.(we also not accept any 3rd App test result)

3.The phone supports IP68, but sorry,samsung official said the waterproof is very limited, there have many strict conditions when you using, and i suggest you not put the phone in water, because if the phone get water inside, there is no warranty anymore, and we don’t accept dispute because of IP68 or waterproof.

4. For customers who want to set Russian or Hebrew language, the Russian and Hebrew language in this phone is not complete, pls check the picture for Russian language as your reference, but you can russify the phone from this link:

//4pda.ru/forum/index.php?showtopic=824699

if you mind that, pls don’t order! Thanks!

NETWORK	Technology	GSM / CDMA / HSPA / EVDO / LTE
	2G bands	GSM 850 / 900 / 1800 / 1900
	3G bands	HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100
	4G bands	1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 18, 19, 20, 25, 26, 28, 29, 30, 46, 48, 66, 71
	Speed	HSPA 42.2/5.76 Mbps, LTE-A (7CA) Cat20 2000/150 Mbps

LAUNCH	Announced	2019, August 07
LAUNCH	Status	Available. Released 2019, August 23

BODY	Dimensions	162.3 x 77.2 x 7.9 mm (6.39 x 3.04 x 0.31 in)
	Weight	196 g (6.91 oz)
	Build	Glass front (Gorilla Glass 6), glass back (Gorilla Glass 6), aluminum frame
	SIM	Nano-SIM

DISPLAY	Type	Dynamic AMOLED, HDR10+
	Size	6.8 inches, 114.0 cm2(~91.0% screen-to-body ratio)
	Resolution	1440 x 3040 pixels, 19:9 ratio (~498 ppi density)
	Protection	Corning Gorilla Glass 6
		Always-on display

PLATFORM	OS	Android 9.0 (Pie), upgradable to Android 11, One UI 3.1
	Chipset	Qualcomm SDM855 Snapdragon 855
	CPU	Octa-core (1×2.8 GHz Kryo 485 & 3×2.4 GHz Kryo 485 & 4×1.7 GHz Kryo 485)
	GPU	Adreno 640

MEMORY	Card slot	microSD, up to 1 TB (dedicated slot)
	Internal	256GB 12GB RAM, 512GB 12GB RAM
		UFS 3.0

MAIN CAMERA	Quad	12 MP, f/1.5-2.4, 27mm (wide), 1/2.55″, 1.4µm, Dual Pixel PDAF, OIS 12 MP, f/2.1, 52mm (telephoto), 1/3.6″, 1.0µm, PDAF, OIS, 2x optical zoom 16 MP, f/2.2, 12mm (ultrawide), 1/3.1″, 1.0µm, Super Steady video 0.3 MP, TOF 3D, (depth)
	Features	LED flash, auto-HDR, panorama
	Video	4K@30/60fps, 1080p@30/60/240fps, 720p@960fps, HDR10+, stereo sound rec., gyro-EIS & OIS

SELFIE CAMERA	Single	10 MP, f/2.2, 26mm (wide), 1/3″, 1.22µm, Dual Pixel PDAF
	Features	Dual video call, Auto-HDR
	Video	4K@30/60fps

SOUND	Loudspeaker	Yes, with stereo speakers
	3.5mm jack	No
		32-bit/384kHz audio Tuned by AKG

COMMS	WLAN	Wi-Fi 802.11 a/b/g/n/ac/6, dual-band, Wi-Fi Direct, hotspot
	Bluetooth	5.0, A2DP, LE, aptX
	GPS	Yes, with A-GPS, GLONASS, BDS, GALILEO
	NFC	Yes
	Radio	FM radio
	USB	USB Type-C 3.1

FEATURES	Sensors	Fingerprint (under display, ultrasonic), accelerometer, gyro, proximity, compass, barometer
		Samsung DeX, Samsung Wireless DeX (desktop experience support) ANT+ Bixby natural language commands and dictation Samsung Pay (Visa, MasterCard certified)

BATTERY	Type	Li-Ion 4300 mAh, non-removable
	Charging	Fast charging 45W USB Power Delivery 3.0 Fast Qi/PMA wireless charging 15W Reverse wireless charging 4.5W

MISC	Colors	Aura Glow, Aura White, Aura Black, Aura Blue
	Models	SM-N975U、N975u1

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of jezirah (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of jezirah.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Categories

Samsung Galaxy Note10+ N975U Note10 Pro N975U1 Unlocked Mobile Phone Snapdragon 855 Octa Core 6.8" Triple Cameras 12g 256g

SHIPPING AND DELIVERY

How do you ship packages?

Do you ship worldwide?

What about customs?

How long does shipping take?

Do you provide tracking information?

My tracking says “no information available at the moment”.

Will my items be sent in one package?

REFUNDS & RETURNS POLICY

Order cancellation

Refunds

Exchanges

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