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Product Details
Customer Reviews (20)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jezirah (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jezirah.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (20)
Average Rating:
5 out of 5
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5 stars (20)
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I love my wig it came so fast. I will be purchasing another one in a different texture.
Hair is very soft, true to length and came in a week. It's a little thinner than expected but still cute.
I ordered this hair during a live show and I’m pleased to say this hair is really nice. This hair is very soft and doesn’t really shed or anything. It came in about 1-2 weeks to arrive. It also came with gifts. The store kept me informed about my package.
Very nice and soft hair except it wasn’t very thick .I still like it
I love this unit already! The shipping was quick and the U-Nice team was very communicative throughout the entire process. The hair is very soft, has no smell, has a great texture and is true to length. I also received a wig cap, two head bands, and a microfiber towel which were all pleasant surprises. I have faux locs in now and will update my review once I try the hair on over the weekend.
Shipping was fast. Quality of hair is very good. Very soft and manageable. I will definitely be ordering this hair again. Also came with 2 very cute headbands.
I was nervous about purchasing, but I love it. Ive been wearing it on my ATL trip & I loveee this, its my first wig & easy to wear. The cap is kind of Small for my head tho, I might just be doing it wrong? Idk, but, I will drop some pics. However, One thing I will say about the construction is that some tracks can show by the headband part, buts not too noticeable unless someone is just looking for it... also... the store MIGHT just want your money... she lowkey tried to REALLY persuade me to purchase the extra fast shipping for 20$ extra, when it was not needed. I had to threaten to cancel my order before she just left the topic alone & said it would be shipped within 24 hrs. (And it was)
The hair is hella soft , curls are beautiful, length Is what it was supposed to I want say I bought a 22 . Wouldn’t regret the purchase trust me check my ig dayyya_xo
looks very nice, came with 2 headbands and a wig cap. Hopefully it lasts me a while.
I ordered water wave in the length 18 inches ，then I change 22 inches I must say I love the water wave from unice hair company. True to length, does not shed
The hair is true to length, smells good, came with headband in picture as well as another one, the hair is very soft. It shipped and arrived within a week. I’m very pleased with this hair.
Got in 10 mins ago 2 min install , love it. On the go hair will buy again
This wig is soft, I love the water wave texture! The shipping didn’t take long and I didn’t have to communicate with the store that much which was a big plus
I really love my wig!!!
This is such a good wig I love the fact that I can switch headbands. I love a headband it brings out my outfit all the time. I love this wig it’s long and pretty, love the curl pattern
Great! This is the second time I order at unice hair and frankly it is one of the best stores I have never been disappointed! In addition I had a lot of small gifts thank you very much. I would do other photos once wash but the hair is soft and provides as I like
Haven’t tried it on yet but I’m satisfied with it. Once I try it on I’ll update my review
Hair is full. The description is accurate but hair tangles.
i am i love with this wig.. the hair is super soft, it doesn't have bad smells to it, very silkyand true to length. i love that i does not shed and more importantly its very affordable. i love the hair texture, its definitely a wig you can wear everyday and it doesn't take you long. it's the best thing. the store communication was awesome and the shipping was super fast, i got it within 5 days. i also got some gifts in the box(headbands,wigcups,nail stickers and Lashes) so thank you seller for that. overall this hair is the best i will come back and buy more i recommend everone to do it too. i will come back with the hair wash and in a few weeks to show you. thank ypu UNICE HAIR.
Better than I thought, great 5*