SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jezirah (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jezirah.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A39 This is my second purchase. It's a good product, but it seems to be a bad case. It is useful as a rear black box. But it may be bad, so I think I should have a pull-out luck ..
If it was a Turkish menu, it would be perfect. PIL close-up etc. Very Good.
I recommend it well, my Thunder unambiguously quarts, the quality of the video chudova, the compactness and the appearance of an all-you-can-do with a lot of pluses, in the form of a vicorist Yogo yak a videorestrator on a bicycle, and I wear it in my pocket on the day of the year, that hour, I can finish with corny boots.
I bought a lot of reviews, but the quality is good and it works well. The delivery was also fast and the notification was well received, so it was a good purchase. I need to buy one more.
I bought it because it was so famous at Yutop. After writing a few times at the beginning, I see it on the come, but I can't record the sound, so I return it. I bought again As soon as I recorded it and checked it, and this time the sound was recorded well. Full HF is absolutely not even if you record it in full Heidi I just think it's a bit less quality than 720. Still, it seems to be enough to record the accident.
Fast shipping Thank you cheaply bought well and I believe it will work well, no need to say A39 I hope you wrote well without any trouble. Thank you seller. I will write well in the future.
I believe it is the same product as the model I used before. Even if the operation was a little bit, the performance was good. That's when you live, believing in its quality. Ali was in the best condition of the shipment.
Easy to use in any situation, Nadi. Delivery, movement, emergency situations, etc... Good product I will use well! Threm!
24.07.26 The order 24.08.02 Arriving It is considered to be a good product. I ordered to use it as a black box for a bicycle. I haven't used it yet, but it's good to make. I'll put it up later.
The size is small and the image quality is okay with the cost of the price ~
The camera came to shvidko, the distance for 2 tizhna, the box of the case, all the things are described, the fact is decent.
It seems that this is perfect for a bicycle box, and it seems that it is good if it is not a YouTuber.
I was almost hit by a reverse vehicle. Since then, I wish I could have one. I bought it and used only self-help and commute to spring It's OK enough and the license plate is of course well seen if it's close Yara doesn't pass. It's a good thing, and the voice is a little windy.
I'm gonna work.
Works great. So far so good.
It's small, but the quality is good.
All right, okay.
The delivery is also quite fast and good I put it on and run it, so it's good and the battery is good. The picture quality seems to be lacking, but there's no problem with identification.