Item description
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good appearance, belt thickness is considerable
ok
Very, very good. The shipping time was alright but it was worth the wait definitely. Absolutely beautifully made.
I did not really like the quality.
The store is satisfied, sent everything quickly. Delivery to Lviv for 10 (!) days that can not but please. Leather or not leather do not know, but the quality is good, pleased with the metal pins on the reverse side that it would be easy to lay a strap. Sits firmly, firmly. The watch became warmer. Seller recommend
Product quality, arrived very fast, can buy without fear of error. Excellent
Amazing leather strap. Good quality. Fast shipping. Great service. I will definitely buy more straps from HENGRC Official Store.
Corresponds to the description, it looks quality, it is a little thick, so in a place where the clasp, on the hand a little cumbersome, it does not bother me. The hand under the strap does not sweat, I recommend.
Like everything is good, the order came to the Moscow region in 10 days. I liked the mechanism that is already inside the strap. You can easily change the old one to a new one. I do not know about durability yet.
Buena correa y el cuero bueno también, le queda muy bien a mi Tag Heuer Autavia , recomendable .
Delivery took only 12 days to the Netherlands! I really like this new leather strap for my vintage Citizen Quartz watch, the old one was far gone. These straps are quite thick, but still wear comfortably. I have slim wrists at 16,5cm, but they fit well with two holes to spare, so they are great for thin wrists as well. I put on some leather wax since they seem to come natural, which made the straps a little darker. A great buy, thank you store!
The order came on time! The quality is like leather, made a incision on the inside of the strap, the smell of the skin and visually the skin! Let's see the operation! As long as 5 out of 5!
The order was made on January 30, and on February 11 already took it at the post office. The goods were tracked throughout the delivery route, there was no need to communicate with the store. The strap approached perfectly, a very convenient installation system. I recommend to buy.
Sold well came quickly goods quality, on the account of the skin do not know the skin, I'm not a specialist. It went perfectly!
Посылку доставляли не долго ,это не натуральная кожа.Зачем обманывать?
looks very good, very fast delivery to Poland. thank you
Шикарный продукт! Очень доволен! Доставка 14 дней EMS China Post- ЕМС Почта России. Трек отслеживался. Спасибо.
Perfect quality very good
excelente me encantaron los recomiendo ampliamente, pediré en otros colores, llegaron muy rápido
The strap is hard, looks good. The order is satisfied. And about the skin decide for yourself (it looks like the skin) I put the photo under a great increase! The length as it should not be big is not small;) And yes, the delivery is very fast!