We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Быстрая доставка. Швабра классная.Мне понравилась.
Thank you store. The order came very early.
Overall, it is good. worth buying
Fast logistics, and also very practical
Labor-saving and convenient, corners and corners can be easily handled, easy to clean, one drag and one pull is as clean as new, no need to wash by hand
The length of the pole is right, no need to bend down, the cloth is very absorbent
Easy to use. There are a lot of dirty things on the floor, which is very clean after being mopped. I don't need to wash the mop by hand, and dehydration is simple and labor-saving. As far as mopping the floor is concerned, this mop really satisfies me.
I am really satisfied, thanks for the fast delivery
Very good choice, fast logistics, just right size, very good quality, unexpected surprise
Very good, wooden floor and floor tiles are very suitable, highly recommended,
The product is good as described. It’s easy to use.
The size is suitable, the operation is simple and convenient, the floor is mopped very clean, especially the cleaning of the mop is very convenient, the workmanship of the mop is also very delicate, strong and durable.
The quality is very good, the practicality is strong, no need to wash by hand. The height is fine. You can solve the problem of mopping without bending over.
Logistics, service, and quality are very good, and the mop is easy to install. After trying it out, I feel that it saves more time and effort than other mops before. It is really a good helper for housework.
This mop is very good and dehydrated quickly. I am very satisfied, good store
This mop is so good. The ground is very clean, even the hair is very clean. I love it . It's completely beyond the unexpected surprise.
Very satisfied!
Convenient and practical. The workmanship is very fine. The great thing is that the mopped area is very clean and easy to clean.
The mop is of good quality and looks very durable. It's very convenient to use. The scraping strip on it can easily wipe the water dry without any traces.
It is really fast and convenient to mop the floor, and the mopping floor is clean and easy to use. awesome!