We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Although it took a long time but after receiving such a good quality bag it all felt worthwhile
In St. Petersburg for 3,5 weeks. Perfectly packed, did not crumble. I ordered a receipt in "5KA". There is a smell, I think it will fade like everyone else's reviews. As a gift-a funny rubber band for hair.
Quality at the highest level! Color flying skin fire, but it is малюсенькая! People give a tip on such a bag but of normal size
The bag is very good quality, soft, odorless, the accessories are decent, all the seams are even. Description and size fully corresponds. The color is beautiful, noble. The store sent the bag and the day of the order, as a result in two weeks it was with me. Very fast delivery that is also a plus. Definitely you can recommend both the goods and the seller.
Thank you. Delivery in 2 weeks. Packing is great. Delivered Safely. with the store did not communicate. There was no need. In general, everything is fine
Very nice handbag and nice finish., packing treat three layers of protection "thank you"
The bag came quite quickly. Krasi Wow, comfortable. I like it.
Hello I received my package very well ambale thank you to store
A beautiful, compact, cute, stylish and very high quality bag. Arrived in excellent condition in two weeks. I'm very happy. Many thanks to the store, well done, I respect their work. For such quality in boutiques, the price would have increased at times. Thank you again to the seller!
The bag looks very cool, pleasant to the touch, qualitatively made all the seams. The parcel came very quickly and was perfectly packed.
The bag came very quickly-two weeks to Kazan. The quality is good, all as in the description. Packed well-branded package, pupyrka, another package. Inside bubble for shape. The handbag is small, but comfortable and roomy. I recommend the store definitely. I do not really like yellow accessories, but the bag as a whole looks decent.
Girls, the bag is bomb! Quality and packing are factory. Laid in 2 branded packages, inside was a dutysh-did not crumple. No smell. The inner pocket is large-up to the bottom, made of dense lining fabric, the walls of the bag inside are smooth, not suede. Magnets are easily fastened, a belt with an anti-slip-from the shoulder does not roll down and the handles do not interfere. The size and color fully correspond to the store's description. To buy I recommend definitely.
Nice handbag. I thought it would be more. Made qualitatively. Packed was very good. Inside was (I do not know what is correctly called) a package with air does not allow the bag to deform. There were no creases. Worried about the pens, T. K. This kind of handle is often deformed if packed tightly, but everything is perfect. Zippers are good, open and close easily. The buttons are also good, they magnetic well. Goods quality, their money is worth.
The parcel reached Moscow in 10 days, quickly. The bag is qualitatively made, beautiful, comfortable. well packed. The store 10 points for a good product. I recommend the seller. Thank him.
Beautiful handbag the material is very beautiful and in addition received in 2 weeks thank you for the store
Beauty, very cool bag, very solid, looks rich!!!! Came in 9 days, earlier for 10 days than promised.
Bag 10 points!! Just great. The packaging is reliable accessories are beautiful, the color of coffee is directly delicious. I'm totally delighted. Thanks for the quality
Cool bag. Came in a branded bag. Fast shipping. To the touch, the skin is soft, the accessories are also of high quality. Let us see what happens when wear it.
A very lovely handbag. Packed very well and fast delivery. Top. Recommended.
It's as great as the description.