We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ארוז טוב, אספקה מהירה, לפי תיאור מומלץ בחום
пришли очень хорошо запакованные. начиталась хороших отзывов, заказала. на подарок, поэтому пока не знаю, как послужат. позже дополню впечатления именинника от подарка)
Especially compare with nothing, made soundly, play also Worthy
Наушники стильные, классные, звук на высоте. Берите, не пожалеете.
Fast delivery, within 9 days arrived. Really good. Audio excellent. Hope שיחזיקו lot time
Great headphones! For such money is unlikely to find something better. Recommend!
Super fast delivery in Moscow, 3 days from the moment of payment! Pro version is much better than normal fragile D02, Do not press, weigh less, charging connector type-C. They sound very worthy for such a price, I use them both for listening to music and when installing video! I am pleased with myself and recommend to everyone who considers headphones in this price category, take it will not regret))) P.S.- YouTube> RMA channel ;)
The sound is excellent! On the head sit comfortably, strongly do not press, but do not say that it is too loose. Metal Arch. Comes with micro-USB and aux wires. The sound is almost the same with oneodio A70, although they will be more expensive. And I really liked the separate shift button on (I do not know how much it will last), the connection on Bluetooth is instant. The battery seems to be also good, I will add to the duration of work later. Recommend. Took with discounts for 1800.
They sound good, there is no bass failure on average. In Bluetooth mode, the delay is slightly more than 300 ms. Came charged at 100%
Delivered the headphones in just 11 days, promptly (and the box is crumpled, well inside the whole) On headphones-laconic design, not bulky, sit comfortably, the quality of materials is good) I needed to connect to a PC without any wires, I called watching a video, I played the game (not online, for such probably will not work)-I did not notice a special delay in playing the sound. On the sound quality especially compare with nothing, were only in-channel Sabbat E12 ultra, in comparison with them baseus certainly does not have enough study of medium and high frequencies, but as if there is aptX, and here only SBC-codec. And the forming factor is still different. But what is interesting, in baseus basses I pts came in, they are juicy here))) in general, I liked the sound, for my purposes it is suitable just. I recommend good ears for such a price!
chegou no Brasil em 13 dias. excelente custo benefício
Cool ears. Very elegant and comfortable. More add nothing to the book. Thanks to store for fast shipment.
It came fast. Good packing, good sound.
Headphones came in less than a month and looks nice. Sound I good.
Shipping fast and good.
The box came slightly crumpled. But it's whole. Connect without problems to iPhone and makbuku, no delays, the sound is good. Sometimes there are short-term interruptions. But this is a piece of cheap wireless ears. In general, I'm happy with them, let's see how much will live.
Everything is fine. Came to Kiev in exactly 3 weeks. The sound is excellent. The box is whole. Problems with Bluetooth are not noticed.
Maximalni spokojenost, Nemam hudebni Sluch but for me sluchatka hraji good, spojeni Bluetooth, cable them sice 1m but this ASI Mudu vyuzivat minimum and Nebo dokoupim delsi….
Great headphones! Come quickly. Excellent quality. The sound is excellent. Excellent acoustics and sound insulation. Comfortable. Durable. They did not communicate with the store.
Previously used version D02, not pro-was very satisfied except that that the headphones break in the places of folding the speakers and in the places of hoods/settings for large head sizes. There was plastic, which, alas, failed to cope with excessive pressure. Seeing the version of Pro with metal guides-pleased. The only thing that did not have time to order black, but the desire was great and could not wait to buy-took a white color. Comparing with those that were at the change-1) outer packaging in pro weaker, slightly crumpled in delivery, 2) the quality of plastic and leather insert/ear cups in Pro is excellent, good performance, 3) the complex in addition to MicroUSB is satisfied with Aux-wire with good winding. 4) Pro is much more convenient on the head, nice to the ears, 5) while on the quality of sound I could not evaluate, I will still have time. In general, the purchase is satisfied! Another black color-and it would be super!