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Product Details
Customer Reviews (20)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jezirah (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jezirah.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (20)
Average Rating:
5 out of 5
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5 stars (20)
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I made a very good deal, please let me use it again. Thank you.
L'appareil est excellent lui-même en langue russe, enregistré sur le bureau. site et mis à jour le logiciel. Sur le toucher réagissent instantanément pas tupit et t. d., le vendeur a envoyé rapidement,
Cool well received in good condition connect to the Internet and automatically update the serious store. 5 stars
It came within 13 days from the Czech Republic-Latvia. Packed carefully, not what defects. I haven't tried it yet.
The Tablet pack is well packaged, tested on three cars and everything worked well, correspond to the description of the product
Excellent product now to test it to see it on the ground its accuracy
The product arrived, in good condition and its operation is according to the description. It came a little past the date but it was only a problem of local transport (Aduna taxes)
Good tablet scanner. The main advantage: connects to the car quickly and smoothly. In addition, the function of resetting the oil EPB and correcting some sensors. Packed perfectly.
It came as described. The tablet is very good and works very well. Price quality at the top. With Bluetooth and WiFi, the perfect product has everything you need! Very supportive and informed! Contact the store, very patient to help solve the problem, I am very satisfied, very useful to recommend.
Thank you. Everything okay, I recommend.
Awesome scanner, does almost everything the high-end and expensive scan tools do, reads the codes for all modules, has a lot of hot functions, and the most amazing, it has active testing of components, can operate all kinds of solenoids, relays, motors, etc.
The tablet is a bit slow but seems okay
Good packing. It's still to be tried but it came in perfect condition!
Just arrived to my country from US. Everything looks good, will test and add additional details soon
Works well. Easy to use. The screen is large and easy to read. Is very pleasant to the touch, easy to hold with large rubber linings and resists drops without damage. In general, I am satisfied with the purchase.
Shipment received with great joy, though with a little scratch on the screen due to handling I guess but it's all good. It's really nice doing business with this excellent and honest store.
I long to arrive but I arrive, almost 4 months to arrive, now happy, I just need to start using it, then add more comments
Product Registration also did. It is not difficult. Preferential product itself is fine. Yet room in America, other part is mentioning so yes.
Super thank you very much to the store super fast and secure products the same as on the ad no difference with the photos. Activate all functions
Works as described Covers most vehicles common on the New Zealand market. Affordable alternative to some of the branded scanners available. Comes with a nice hard cover carry case. Tablet has strong rubber protective cover.